In order to help you faster and more efficiently Cogetix has invested in a user-friendly online helpdesk. Creating your account is simple. Log in and submit a ticket with your question.
Support via email or phone
Our service desk is available for support every working day between 9 am and 5 pm.
Working in the cloud offers the advantage that we can usually help you from a distance. However, if necessary we will be more than happy to visit your place of business. We charge €50 in transport costs in the Antwerp region and €100 for longer distances.
Rates and billing
The time our service desk staff spend on your ticket is registered in 5 minute increments. All costs incurred in the course of the month are billed at the start of the following month. The hourly rate for our helpdesk is €85 VAT excl.